The present study aimed to investigate the synergistic role of exploratory–exploitative ambidexterity and digital resilience in the digital transformation process and to explain their effects on organizations’ competitive performance. This applied study employed a descriptive–correlational design using structural equation modeling. The statistical population consisted of managers, experts, and employees working in information technology and digital service organizations in 2025. A total of 237 valid questionnaires were collected through convenience sampling. Data were gathered using a standardized questionnaire based on a five-point Likert scale to assess exploratory–exploitative ambidexterity, digital resilience, digital transformation, and competitive performance. The validity of the instrument was confirmed through confirmatory factor analysis, while reliability was verified using Cronbach’s alpha and composite reliability coefficients. Data analysis was conducted using SPSS version 26 and SmartPLS version 4. The structural model analysis demonstrated that exploratory–exploitative ambidexterity had a positive and significant effect on digital resilience (β=0.49, t=6.82, P<0.01) and digital transformation (β=0.41, t=5.44, P<0.01). Moreover, digital resilience significantly influenced competitive performance (β=0.44, t=5.91, P<0.01). Digital transformation also had a positive and significant effect on competitive performance (β=0.38, t=4.76, P<0.01). The findings further revealed that the total indirect effect of ambidexterity on competitive performance through digital resilience and digital transformation was significant (β=0.62, t=8.14). In addition, the coefficient of determination for competitive performance was 0.58, and the SRMR index was 0.062, indicating an acceptable model fit. The findings indicated that the synergy between exploratory–exploitative ambidexterity and digital resilience can serve as a strategic capability for facilitating digital transformation and enhancing organizations’ competitive performance. Organizations that simultaneously focus on innovation, effective utilization of existing capabilities, and strengthening digital resilience are more capable of adapting to technological changes and dynamic competitive environments. Therefore, the simultaneous development of ambidextrous capabilities and digital resilience is recommended as a key strategic approach for organizations operating in the digital economy.